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Mobile Means: - being able to stay online, wherever; whenever..
 * __11 Apr 2011 __**

__**TermBreak Assignment** __ Use photos and music to make a video. [|www.animoto.com] media type="custom" key="8895202"

**__14 Mar 2011 __** How can we use Social Media to promote the business?


 * publish - wiki / blogger**
 * share - youtube / flickr**
 * discuss - skype / msn messenger**
 * social network - facebook**
 * microblog - twitter /**
 * virtual world - harbo**

Trip advisor logo on Luzern Travel website (TRAVELLERS' CHOICE DESTINATION 2010) What is behind it? Who has voted? What is so special about this specific ranking? How important is this for tourism and hospitality? - voted by the public - Trip Advisor is the largest of such websites in the world - comments are more genuine as it is not a paid application - used by people who need advice and who have not been to the place, to get a better idea of the place before arrival. - This could be a tool to help promote a destination and increase awareness of a place. - Therefore promoting tourism and hospitality. Reference: []

**__4 Mar 2011 __** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Favourite restaurant from Singapore, Seafood Paradise Seafood Restaurant. <span style="color: blue; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">[]



**__<span style="font-family: 'Arial','sans-serif'; font-size: 24pt;">2 Mar 2011 __** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">How to Build a Website

1. Hosting a. a. Self / Foreign i. If foreign, select hosting provider: Free webhosts (careful about advertisements) Standard Web Hosting Dedicated (Web) Hosting Virtual (Web) Hosting Shared (Web) Hosting

2. Domain Name a. Do you need an own domain name? i. Sub domain name usually free, if want own, fees applicable ii. Normally as a business, own domain name is good, branding b. How to get your own domain name? i. Follow regulations ii. Now, hosting providers might also be able to provide domains iii. Registration of URL (Uniform Resource Locator) Specific number which defines the specific location of the website/domain

3. Plan Your Website a. Type of Site (html, asp, php, with or without database, open source [Joomla], paid programmes [Dreamweaver])

4. Build Your Webpage a. Design Basics b. Learning html c. Learning CSS d. Webpage Editors

5. Publish the Webpage a. Upload b. FTP (File Transfer Protocol) i. Dreamweaver (Macromedia) ii. Filezilla 6. Promotion and Marketing

**__<span style="font-family: 'Arial','sans-serif'; font-size: 24pt;">28 Feb 2011 __** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Group Assignment (Group8) <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Members: Marco, CH, Chelsea, Catherine

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">**1.Standard Web Hosting**

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Create a domain name on its servers so people can find out the website on Internet via URL and access it by domain name. By entering the URL like www.yahoo.com will be much easier than put down IP address or Internet protocol.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Monthly Cost: $11 for unlimited services

<span style="color: blue; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">[]

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">**2.Shared Web Hosting**

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Shared (web) Hosting is defined as accommodates multiple Websites on a single server by allocating each site its own "slice" of server space. Most Web hosting companies provide shared hosting.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Monthly Cost: $3.95

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">**3. Virtual (Web) Hosting**

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Virtual hosting lets a single server accommodate multiple Websites, with each each site getting its own "slice" of server space.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Monthly Cost: Approx. $29 to $45 for 20GB to 2000GB.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">**4. Dedicated (Web) Hosting**

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">A Website that does not share space on a server with any customers. Is exclusive to one customer .Is only available on Unix-/Linux or Windows servers. It is for large, high-traffic or mission-critical Websites, and provide better security. (One customers) Suitable for Big Corporations, data-heavy organizations and active online communities. <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 12pt;">Monthly Cost: Approx. $200 to $270 for 100GB to 2000GB.


 * || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Advantages || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Disadvantages ||
 * <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Standard Web Hosting || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Cheaper Services for unlimited data and bandwidth

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Quick and easy to set up

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Cover World wide range by giving domain name as .ch/ .uk || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Servers frequently breakdown or being hacked

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Restricted files storage || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Customers get access to a Web-based control panel, while the hosting company manages the server itself <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· It can provide ample disk space, bandwidth and is available for both the Unix/Linux and Windows operating systems || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· It usually has a reduced level of security. <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Creates a problem of limited resources. <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Do not have permission to install programs ||
 * <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Shared Web Hosting || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Hosting companies can maximize their use of each server while reducing the cost for shared hosting customers
 * <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Virtual Web Hosting || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· The hosting company can make the most of its server resources and minimize costs for each individual customer on the server.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Customers can manage their own section of the server using a web-based control panel.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Usually the best and most cost-effective choice for basic hosting needs. || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Control over server remains with the hosting provider.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Longer server response times.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Site interruptions due to traffic at other websites on the same server. || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Greater ability to install and run software application other than those provided by the hosting company itself <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Services to help you manage and maintain server, backup data, monitor server traffic, access technical suppose and upgrade your plan. || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Most expensive charges
 * <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">Dedicated Web Hosting || <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Eliminates the potential disadvantages of share hosting, long server response times and site interruptions caused by traffic at other Website on a shared server.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 0pt;">· Web holding providers having responsible and physical access, instead of the users ||

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0cm 0cm 10pt;">Reference: <span style="color: blue; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0cm 0cm 10pt;">[|http://www.webhostingreport.com]

<span style="color: blue; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0cm 0cm 10pt;">[]

<span style="color: blue; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 115%; margin: 0cm 0cm 10pt;">[]

=__<span style="font-family: 'Arial','sans-serif'; font-size: 24pt;">18 Feb 2011 __= Done with Marco, Catherine, Andrew

**__<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Job Description __** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Job Title: Revenue Manager <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Location of Job: Jakarta <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Industries of the Job: Local Hotel (5star) <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Job Type: Full-Time <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt; tab-stops: right 451.3pt; tabstops: right 451.3pt;">Years of Experience: 4-5 years <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">The Revenue Manager will work with senior management, reporting directly to the general manager and determines the hotel’s budget and strategy. He should have solid understanding of local laws and regulations. The manager will guide the sales and marketing team on hotel’s positioning as well as the inflow of guests. He will also be responsible for chairing rate strategy committees. <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">The Revenue Manager should be up to date with market trends and analyse the performance of the hotel in the market as well as with the competitors. He updates hotel rates and restrictions throughout all distribution channels. He must provide a regional perspective on Revenue Management for the whole hotel by preparing forecasts, as well as devising the yearly budget per segment, per day. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Reports directly to the hotel’s General Manager. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Devices yearly budget per segment, per day. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Responsible for preparing forecasts on the inflow of guests for the year. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Monitor sales strategy of the hotel to ensure rational pricing is observed. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Guides sales and marketing team on hotel’s positioning. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Chairs weekly meetings with sales and marketing team to set short term goals and ensure conformity to sales strategies. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Proactively sells, up-sells and cross-sells all products and services within the hotel. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Communicate effectively with distribution channels as well as third-party companies on hotel rates and restrictions. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Ensure room rates have a wide enough range to cover high and low demand periods. <span style="display: block; line-height: 150%; margin: 0cm 0cm 10pt 42.55pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -21.25pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Perform other duties or assignments as defined by the needs of the area or as directed by superiors.

**__<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Job Specification __** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">The applicant is to have a bachelor’s or master’s degree with minimum of 4-5 years of work experience in the field, in the area of accounting in banks or accounting firms. The manager should possess sound communication skills that allow them to relay financial information to both their superiors, as well as employees under them. He should be able to work well under stress and optimise and motivate the team. <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0cm 0cm 10pt;">PAY: USD1,600 / mth <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0cm 0cm 10pt;">Skills: - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Advance proficiency in MS Office programmes - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Fluent competency in the national language of Jakarta, Bahasa Indonesia - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Good knowledge of database concepts (oracle, access, SQL) - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Flexibility and sense of urgency - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Working knowledge of revenue management strategy and practices - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Effective sales ability - <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%;">Good analytical skills **<span style="font-family: 'Arial','sans-serif'; font-size: 12pt;">References ** <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Job Description Template, 2010. Positives //About Employee Job Description & Sample Job Descriptions//. [Online] Available at : [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Business Dictionary, 2011. //Job Specification.// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">eHow, 2010. //Hotel Revenue Manager Job Description.// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Hotel Management Company – Xotels Ltd, 2010. //Hotel Revenue Manager Job Description.// [Online] Available at : [] [Accessed 17 Febrauary 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Hotel Career, 2010. //Revenue Executive – Suite Reservations// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Classified Post, 2010. //Job Description – Revenue Manager// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">eHow, 2010. //Hotel Revenue Manager Job Description// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">4Hoteliers, 2007. //What Makes A Good Revenue Manager?// [Online] Available at: [] [Accessed 17 February 2011] <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0cm 0cm 10pt;">Concorde Hotels, 2010. //Job Descriptions.// [Online] Available at: [] [Accessed 17 February 2011]