308463

Leung Ka Man, Ralph

Group Discussion (20/02/2011) **group members:**
 * Ralph leung**
 * Sophia Toh**
 * Joe**
 * Jeremy Heng**
 * Kim YoungJun**

__Job Responsibilities __

**Retrieve Data **  § acumen in understanding the needs of customers § collate sensitive information combined with internal information to mark out effective strategies § verifying the output data to detect inconsistencies and errors . **Analyze Data **  § predict future trends of the market base on clarifying the needs of the market **Reports and Presents Data Analyses **  § upgrades reports improve the quality of the report in other to ensure quality customer presentations. § generate weekly reports base on analyzing the current situation of the hotel in order to improve the profitability to the maximum level § **G **enerate monthly report of profit **<span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">General Requirements/Competencies ** <span style="display: block; line-height: 150%; margin-left: 62.25pt; text-align: justify; text-indent: -18pt;"> § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Generate periodical reports. <span style="display: block; line-height: 150%; margin: 0cm 0cm 0cm 62.25pt; text-align: justify; text-indent: -18pt;"> § <span style="font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Assisting sales and marketing department on positioning (distributing) – revenue manager should know when the slow period of business is, so marketing team can react to it § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Interprets and clarifies data as necessary. <span style="display: block; line-height: 150%; margin-left: 62.25pt; text-align: justify; text-indent: -18pt;"> § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Demonstrates ability to generate reports using advanced functions in software, and/or writing complex queries; identifies information required to complete reports. § <span style="font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">review reports to detect the inaccuracy or incompleteness. Identify problems in the report § <span style="font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">synthesize and organize information to create general conclusions, propose decisions and recommendations. § <span style="font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">acumen in combining all the possible methods to improve the room rate. § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">perform a general understanding of various sources of information or data that are related to a problem and possible strategies for integrating this information. **<span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Education and Experience ** <span style="display: block; line-height: 150%; margin-left: 62.25pt; text-align: justify; text-indent: -18pt;"> § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Degree level is an advantage § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Minimum 5 year experience of revenue management in 5 star hotel. § <span style="color: #333333; font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 150%;">Fluent in English, bahasa indonesia is a must.

**Job Specification**


 * **Excel in mathematics** (<span style="font-family: 'Times New Roman',serif;">Revenue Manager Job Description, ehow 2010)
 * **Should be organized** (<span style="font-family: 'Times New Roman',serif;">Revenue Manager Job Description, ehow 2010)
 * **High analytical skill** (<span style="font-family: 'Times New Roman',serif;">Revenue Manager Job Description, ehow 2010)
 * **Be able to make decision based on statistical trends** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Be able to take risks, without fear, with new strategies and techniques to analyze the outcome** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Capable of presenting and defending his model and decisions** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Decent communication skills** (<span style="font-family: 'Times New Roman',serif;">Revenue Manager Job Description, ehow 2010)
 * **Needs to be strong enough to say NO to the sales department, and even the general manager** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Trustworthy** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Able to understand the dynamics and specifics of other departments** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Able to work alone and in a team** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **Good to have working experiences in accounting firms or banks** (<span style="font-family: 'Times New Roman',serif;">Ten vital skills for the perfect hotel revenue manager, tnooz 2010)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">Strong analytical, leadership skills **<span style="font-family: 'Times New Roman',serif; line-height: 150%;"> (www.starwood.taleo.net)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">Good problem solving and presentation **<span style="font-family: 'Times New Roman',serif; line-height: 150%;"> skills (www.starwood.taleo.net)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">Ability to manage databases proficiently **<span style="font-family: 'Times New Roman',serif; line-height: 150%;"> (starwood.taleo.net)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">Ability to work independently and under stressful situations **<span style="font-family: 'Times New Roman',serif; line-height: 150%;"> (www.gemini.com.hk)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">A creative person with a detail-minded to ensure the perfection of the given tasks. **<span style="font-family: 'Times New Roman',serif; line-height: 150%;"> (www.gemini.com.hk)
 * **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">Proficient in Microsoft Office (specifically Excel and Access) **<span style="font-family: 'Times New Roman',serif; line-height: 150%;">(www.gemini.com.hk)
 * **Have a bachelor’s or master degree focusing on accounting, auditing, mathematics, customer service and business administration** (<span style="font-family: 'Times New Roman',serif;">Revenue Manager Job Description, ehow 2010).

Group Discussion (28/02/2011) **group members:**
 * Ralph leung**
 * Sophia Toh**
 * Joe**
 * Jeremy Heng**

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt; line-height: 24px; margin: 0.1pt 0cm;">Dedicated Hosting **
<span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">With dedicated hosting, your web site is hosted on a dedicated server 2400 USD per year **<span style="font-family: 'Times New Roman',serif;">Virtual web hosting ** Virtual hosting is the provision of Web [|server] [|hosting] services so that a company (or individual) doesn't have to purchase and maintain its own Web server and connections to the Internet. <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0.1pt 0cm; padding: 0px;">Cost: 53.4 USD per year **<span style="font-family: 'Times New Roman',serif; line-height: 19px;">Shared Hosting ** <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0.1pt 0cm; padding: 0px;">Shared hosting, your web site gets its own domain name, and is hosted on a powerful server along with maybe 100 other web sites. 47.40 USD per year **Standard web hosting** This is the most common form of paid web hosting. Paying specific amount of server space on a web hosting system, and they provide u with high-speed servers, software and other amenities. Cost: 41.4 USD per year
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Advantage || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Disadvantage ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Good for large business || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Expensive. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Good for high traffic || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Requires higher skills. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Multiple domain names. ||  ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Powerful email solutions. ||  ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Powerful database support. ||  ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px 0px 0cm; padding: 0px;">Strong (unlimited) software support. ||  ||
 * Advantage || Disadvantage ||
 * The capabilities of independent operation with its own operating system || Limited RAM ||
 * Low cost || Limited server disk space and limited central processing time ||
 * Single physical web server ||  ||
 * Easily modify ||  ||
 * Very flexible and convenient usage ||  ||
 * **<span style="font-family: 'Times New Roman',serif; line-height: 19px;">Good: ** || **<span style="font-family: 'Times New Roman',serif; line-height: 19px;">Bad: ** ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Low cost. Cost is shared with others. || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Reduced security due to many sites on one server. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Good for small business and average traffic. || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Restrictions on traffic volume. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Multiple software options. || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Restricted database support. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Own domain name. || <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Restricted software support. ||
 * <span style="font-family: 'Times New Roman',serif; line-height: 19px; margin: 0px; padding: 0px;">Good support ||  ||
 * Advantage || Disadvantage ||
 * In control of what is already installed on the plan by the provider || Cannot change something at a higher level ||
 * Easier to manage ||  ||

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__**Why did IKEA use facebook?**__
Popular/Wild spread, can share articles, news through facebook. Free advertising by creating a profile of a staff in IKEA. Can create a interactive communication channel between buyers and company. Using the Internet to spread their brand.

__Which features of facebook did they make use of to create a successful campaign?__
Tagging, News Feed, “Like” Button, Comment

__**What did social media do for the ongoing unrest in the arabic world (try to compare Egypt Libya)**__

Egypt has restored internet access, according to Google, social media and other sources. Google, which can also monitor internet traffic patterns via its global network, said via [|Twitter]: "Good news: Internet access being restored in Egypt." The dominant search engine had created a tool at the weekend to circumvent the blackout by automatically converting Egyptians' voicemail messages to Tweets. [|BGPMon], a networking firm which monitors internet traffic routing, said it "noticed the first signs of life from the previously unreachable Egyptian networks" at about 4:45 a.m. ET. Most ISPs are have reannounced Border Gateway Protocol routes, which tell other networks how to send and receive their traffic, BGPMon said. Egyptian Internet statistics from [|RIPE], the European organization that oversees Internet address allocation, showed the restoration of Egypt's internet operations.

A number of Egyptian Web sites, including the U.S. Embassy in Cairo, the Central Bank of Egypt, and the Egyptian Sock Exchange are available. And Twitter activity relating to Egypt is surging. Internet access was restored the day after Egyptian President [|Hosni Mubarak] said on state television that he would not stand in planned September elections. Egypt blocked Facebook and Twitter last week, after [|the social network]s were used to rally demonstrators for unprecedented protests in Cairo, and then cut off the country's internet service completely in an attempt to disrupt plans for massive new protests. Twitter co-founder Biz Stone and General Council Alexander Macgillivray co-wrote a blog post titled “[|The Tweets Must Flow],” being viewed as a direct reference to the clampdown on internet use in Egypt. media type="youtube" key="fO6eB9E9kEg" height="390" width="640" http://www.globalpost.com/dispatch/egypt/110202/egypt-restores-internet-google-facebook-twitter

__**What did social media do to the tourism industry, showcase samples**__

Social media is now very important to everyone in the world. As internet and technologies are growing faster and faster. The tourism industry relies heavily on the social media to promote themselves. People can know about the accomodations fee, flight tickets and other informations by the social media. For examples, people can kniow the informations of travelling around on newspaper. Or nowadays people can only click on google and search by typing relevant words. Facebook and youtube are also one of the ways for the tourism industry to promote themselves.
 * __Showcase samples__**

__**How active are yourself in web2. what role does it play in your life (Private, student) ?**__

In the old days, I know only facebook and msn. After I came to Switzerland, my friends told me that there is things like SKYPE and TWITTER. It makes me more convinient to communicate with my classmates and groupmates when doing assignments. And also web2 helps me a lot by I can find informations very easily and convinientlyby just typing the key words in google or yahoo. Onthe other hand, wikispace is also a very good to share informations with each others.

__**Comparison of two restuarant in Hong Kong**__

NOBU in Inter-continental Hotel Hong Kong website: http://www.noburestaurants.com/hong-kong/experience/introduction/ code < meta name = "keywords" content = "Nobu, Nobu Restaurants, Nobu Matsuhisa, Robert De Niro, Japanese Food, Bahamas, Budapest, Cape Town, Dallas, Dubai, Hong Kong, Las Vegas, London, Los Angeles, Malibu, Melbourne, Mexico City, Miami, Milan, Moscow, New York, Next Door, Fifty Seven, San Diego, Tokyo, Waikiki" /  > < script type = "text/javascript" >

code

The Nobu restaurant is a Japanese restaurant in Hong Kong. The resaturant use it's name Nobu, Hong Kong and Japanese food as the keywords. Therefore if we type in these key words in google.com, we can find the website of the restaurant easily.

T.G.I. Friday's Hong Kong website: http://www.tgifridays.com.hk/ code < meta name = "keywords" content = "TGIFriday's, Friday's, T.G.I. Friday's, Friday's restaurants, TGIF, TGIFridays, T.G.I. Fridays, T.G.I.Fridays, TGI Fridays, Fridays restaurants, restaurant, Hong Kong restaurant, Hong Kong, Tsim Sha Tsui, Oterprise Square, online menus, menu, dining, food and beverage, bars, drinks, drinking, appetizers, cocktails, mixed drinks, parties, events, restaurant locations, friday, lunch, dinner, American Bar, american food" >

code

The T.G.I Friday's Hong Kong is a American restaurant in Hong Kong. the restaurant use it's name, Friday's and T.I.G as the main keywords. We can easily find the restaurant by typing these keywords in google.com.

By comparing this two restaurant, T.G.I Friday's Hong Kong is much easier to search for in google.com. It is because when we type in Friday and Hong Kong, the website will be shown at the first place of google.com.

__**How To Build A Website**__ Register a domain name for the website. This should be the name of the moving company. If the exact name is not available, adding a keyword such as "movers," "moving" or the abbreviation for the state where the mover is located are the best choices. If the company name is difficult to spell, using keywords in the domain name might help customers find the mover's website. Acquire a website hosting account and point the associated nameservers to the domain name. This is done by copying and pasting a bit of code on the domain registrar's website. Create a file inside [|the web] hosting account titled "Index"; this will be the home page of the mover's website. Purchase professional web design, download a free website template or design your own layout and web structure for the mover's website. Load the template or code onto the website hosting account and paste all applicable code to the index page. Upload any graphics that will be shown on the website. These are usually put into a separate folder titled "Images." Take photographs of the mover's [|business] office, employees or trucks. Optimize and size them for placement on the web, and add one or two to the front page of the moving company website. Pictures of people and their tools on the website will create a more positive customer impression about the movers and encourage feelings of security and comfort with the company. Write the content for the home page of the website with the intention to sell moving services to the public. Instead of writing a large block of text about how great your moving skills are, include easy-to-read chunks of text with bold headings. Necessary elements include an introduction and information about the company, such as its number of years in business and licenses. Create more web pages on the mover's site using the same template as the index page. In addition to the company information, a mover's website should list the services offered and a guarantee for customers. Give the company's contact information: list the address, email address and telephone number, or create a web contact form where interested parties can ask questions (one contact form service is in the Resources below). Including testimonials from previous customers can prompt new ones.
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http://www.ehow.co.uk/how_5241958_build-movers-website.html